Privacy Policy

sirnba-sg collects personal information that you voluntarily provide when you use our website. This includes data submitted through our contact forms (such as your name, email address, and message content), newsletter subscription forms, and user review submissions. We also automatically collect certain technical data when you browse our site, including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on each page, and the date and time of your visit. This technical data is collected through server logs and analytics tools. We do not collect sensitive personal information such as financial data, health records, or government identification numbers. If you choose to submit a user review, the display name and review content you provide will be published on our site.

We use the personal information we collect for the following purposes: to respond to your inquiries and messages submitted through our contact form; to send you newsletter updates about new guides, operator reviews, and deal alerts (only if you have opted in); to publish user reviews and ratings on our website; to analyze website traffic and usage patterns in order to improve our content, user experience, and site performance; to detect and prevent spam, abuse, and unauthorized access; and to comply with applicable legal obligations. We do not use your personal data for automated decision-making or profiling. We will never sell your personal information to third parties for their own marketing purposes.

Your personal data is stored on secure servers managed by our hosting provider, which maintains data centers with industry-standard physical and digital security measures. Contact form submissions and newsletter subscriber data are retained for as long as necessary to fulfill the purposes described in this policy, or until you request deletion. User reviews are stored indefinitely as part of our published content unless you request their removal. Technical data collected through analytics tools is typically retained for 26 months before being automatically anonymized or deleted. We implement reasonable organizational and technical measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Depending on your jurisdiction, you may have the following rights regarding your personal data: the right to access the personal information we hold about you; the right to request correction of inaccurate or incomplete data; the right to request deletion of your personal data (subject to certain legal exceptions); the right to restrict or object to the processing of your data; the right to data portability, allowing you to receive your data in a structured, machine-readable format; and the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

sirnba-sg uses certain third-party services that may collect and process your data independently. These include: Google Analytics, which helps us understand website traffic and user behavior (Google's privacy policy applies to data collected by their tools); our email marketing platform, which processes newsletter subscriber data on our behalf; our web hosting provider, which stores website data on secure servers; and social media platforms whose sharing buttons may appear on our pages. We carefully select third-party providers that demonstrate a commitment to data protection and security. However, we are not responsible for the privacy practices of these external services. We encourage you to review their respective privacy policies for more information.

We take the security of your personal data seriously and implement a range of technical and organizational measures to protect it. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers. Access to personal data is restricted to authorized team members who need it to perform their duties. We use strong passwords, two-factor authentication, and regular security audits to protect our administrative systems. Our hosting provider maintains physical security controls including access restrictions, surveillance, and environmental safeguards. Despite these measures, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If we become aware of a data breach that may affect your rights, we will notify you and the relevant authorities as required by law.

sirnba-sg is a general-audience website that provides information about mobile telecommunications in Singapore. Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13 without verified parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at [email protected] so we can take appropriate action. We encourage parents and guardians to monitor their children's online activities and to help enforce this policy.

sirnba-sg reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or industry standards. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify you via a prominent notice on our website or by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, please discontinue your use of our site and contact us to request deletion of your data.